We don't keep a truck stationed in Dunbar. We run out of Charleston, six miles east, and we're upfront about that so nobody's waiting on a crew that was never around the corner. We don't install commercial overhead doors - our work is residential, single and double garage doors, the kind attached to a house. We also won't talk you into a full door replacement when a spring or a set of rollers will do the job for years yet, and we won't quote a repair over the phone sight-unseen on a door with hidden damage, because guessing at parts costs you twice. If a door has been patched together with mismatched hardware from three different eras, we'll tell you honestly when it's cheaper to replace than keep chasing failures. That's not a sales pitch, it's math we'll show you on the spot.