Teays Valley's household income runs well above the wider service area - $106,798 versus $61,160 across the roughly 34,040 households and 21,303 owner-occupied houses we cover from Charleston. That difference shows up in what gets quoted here: more requests for insulated steel doors with a proper thermal break, more upgrades to belt-drive openers with battery backup, fewer bare-minimum replacements. With 5,659 households in a town built mostly after 1970, the doors we're pulling out are rarely the door itself failing structurally - it's springs at end of cycle life, openers with worn gears, or a panel dented from a backing mishap. The moderate cold winters this part of West Virginia gets mean an uninsulated door isn't a disaster, but in a market where owners are already asking for insulation, it's usually worth the upgrade cost at install time rather than added later.